Learn how to use your gift card during checkout.

Got a gift card? Here&#x2019;s how to use it at checkout.Steps to apply a gift cardAdd your items to cart<ol><li>Go to checkout</li><li>Enter the gift card code in the &#x201C;Gift card or discount code&#x201D; box</li><li>Click &#x201C;Apply&#x201D;</li></ol>Balance infoIf the total is more than your gift card amount, you&#x2019;ll be asked to pay the rest with another method.Having trouble using your gift card? <a href="https://kaskade.topdrawer.support/en-US/contact" target="_blank" rel="noopener noreferrer">Contact us here.</a>

How to Use a Gift Card On Kaskade

Step-by-step instructions for applying discount and promo codes to your order.

Using a discount or promo code? Here&apos;s how to make sure it works.Steps to apply a code<ol><li>Add your items to cart</li><li>Go to checkout</li><li>Enter the promo code in the discount box</li><li>Click &#x201C;Apply&#x201D;</li></ol>Important notes<ul><li>Only one code can be used per order</li><li>Some items may be excluded from discounts</li><li>Codes must be entered exactly as given (case-sensitive)</li></ul>If your code isn&#x2019;t working,<a href="https://kaskade.topdrawer.support/en-US/contact" target="_blank" rel="noopener noreferrer"> reach out here.</a>

How to Apply a Discount or Promo Code on your Kaskade Order

Fix common problems with gift cards and promo codes that aren’t working.

Code not working? Here&#x2019;s what to check before you give up.Common issues<ul><li>The code is expired or already used</li><li>You entered the wrong code or left a space</li><li>The items in your cart don&#x2019;t qualify</li><li>You&#x2019;re trying to use two codes at once</li></ul>Gift card tips<ul><li>Check your gift card balance if it&#x2019;s not covering the full amount</li><li>Make sure you&#x2019;re using a valid code (check your email or gift card details)</li></ul>Still stuck?<a href="https://kaskade.topdrawer.support/en-US/contact" target="_blank" rel="noopener noreferrer"> Contact us</a> and we&#x2019;ll help sort it out.

Troubleshooting Gift Cards & Discount Codes for Kaskade

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Get help with gift cards, apply discount codes, and troubleshoot promo issues.

GIFT CARDS, PROMO CODES & DISCOUNTS

How to Know if Your Kaskade Order Was Successful

How to Fix a Wrong Shipping Address on Your Kaskade Order

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Why You Might See Multiple Charges from Kaskade

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Understanding Non-Sterling Transaction Fees on International Orders

TRACKING ORDERS, PAYMENTS & RECEIPTS

When Will My Kaskade Order Ship?

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What to Do If Your Kaskade Order Arrives in Multiple Shipments

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SHIPPING TIMES, CARRIERS & DELIVERY INFO

What is Kaskade's Return Policy?

Damaged or Defective Items

Return Portal

Kaskade Return Policy & Portal

How to Wash & Care for Kaskade Merch

HOW TO WASH & CARE FOR KASKADE MERCH